Email [email protected] when you need help using Sanilog or something does not behave as expected.
Include useful context
Tell us:
- What you were trying to do.
- Which product area you were using.
- What you expected to happen and what happened instead.
- The approximate time of the problem and your time zone.
- Any safe screenshot that helps explain the issue.
Do not send passwords, one-time codes, payment card details, or exported customer data by email.
Check service availability
Open the Sanilog status page to see the current state of the app and regional services.
For information about how Sanilog handles personal data, review the Privacy Policy.
Related pages
Last modified on August 8, 2026
